Privacy policy
Privacy Policy
Last updated: May 1, 2026
This Privacy Policy describes how Avella Footwear ("Website", "we", "us", "our") collects, uses, and shares your personal information when you visit our website, use our services, or make a purchase from uwb0qt-gq.myshopify.com (the "Website"), or otherwise interact with us (collectively, the "Services").
In this policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, visitor, or any other individual whose data we process.
Please read this policy carefully.
Changes to This Policy
We may update this policy from time to time. This may be due to changes in our practices or for legal reasons.
The latest version will always be published on the Website, and the date above will be updated accordingly.
How We Collect and Use Your Information
To provide our Services, we collect personal information from various sources.
The type of data we collect depends on how you use our Services.
We use your information to:
- Communicate with you
- Improve our Services
- Comply with legal obligations
- Enforce our terms
- Protect our business and users
Information We Collect
Information you provide directly:
- Contact details: name, address, phone number, email
- Order information: name, billing address, shipping address, payment details, email, phone number
- Account information: username, password, security details
- Customer support: any information you share when contacting us
Please note that if you do not provide certain information, you may not be able to use all features of the Services.
Automatically Collected Information
We collect data about how you interact with the Website through cookies and similar technologies.
This may include:
- Device information
- Browser information
- IP address
- Usage data and interactions
Information from Third Parties
We may receive information from:
- Service providers such as Shopify
- Payment providers
- Marketing partners
All such data is handled in accordance with this policy.
How We Use Your Information
We use your information to:
Provide our Services
- Process orders and payments
- Send order confirmations and updates
- Manage returns and exchanges
Marketing
- Send offers via email, SMS, or post
- Display relevant advertisements
- You can unsubscribe at any time
Security
- Detect and prevent fraud
Support and Improvement
- Provide customer support
- Improve and develop our Services
Cookies
We use cookies to improve your experience on our Website.
For more information, please refer to Shopify’s cookie policy.
You can disable cookies in your browser settings, but this may affect how the Website functions.
How We Share Information
We may share your information with:
- Service providers (IT, payment processing, shipping, customer support)
- Marketing partners
- Authorities when required by law
We do not sell your personal data.
We do not use sensitive personal data without your consent.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion
- Object to processing
- Restrict use
- Request data portability
To exercise your rights, contact us at info@avella-footwear.com.
Security and Data Retention
We protect your data using appropriate security measures.
However, no method of transmission or storage is completely secure.
We retain your data only as long as necessary or as required by law.
Complaints
If you have any complaints, please contact us at info@avella-footwear.com.
If you are not satisfied with our response, you may contact your local data protection authority.
International Transfers
Your information may be processed outside your country.
When data is transferred outside the EEA, we use approved safeguards such as the EU Standard Contractual Clauses.
Contact
If you have any questions or wish to make a request:
Email: info@avella-footwear.com